Aug 18, 2011 - (model name 633ANHMW). Intel® Centrino®. Intel's wireless LAN's EEPROM, firmware, and software driver are designed to carefully control. Download the latest driver, firmware, and software for your HP EliteBook 8570w Mobile Workstation.This is HP's official website to download drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system.
Accepted the invitation to upgrade my Dell Inspiron 15 3000 Series to Windows 10. It was working fine up until the Windows 10 upgrade. Now it won't access the Internet. I'm using a different computer on the same router / modem right now, so I know the Internet is available. The Dell won't connect using wireless or wired. When I plug the wire in, the Ethernet status shows 'Internet not available' and 'Network not available', but it starts counting the duration I've been connected and shows connected at 100mb. It has Norton antivirus on it.
I disabled everything including the firewall, still no internet access. A Dell tech had me interrupt the boot sequence by pressing F12 and then run a hardware test. It took a while, but it came back and showed no issues. Then he wanted $129 to provide more help.
I'm hoping to resolve without doing that. The Windows Network Troubleshooter says 'One or more network protocols are missing on this computer'. I'm not sure how to identify what is missing or how to install it. Hi, Please post back the detailed computer model of yours, so that we can help to find the certain one.
Also, you can contact Dell support for help to find the right one. If you get “ ” error while the Wi-Fi is not working or with the result of “limited”. It might be a driver issue. You could try the following tips to fix it. Reinstall the TCP/IP protocol From Start screen, search Command Prompt, select Run as Administrator Type the Command and press the Enter key to execute it: netsh int ip reset Then restart the device to apply all changes. If you get the WiFi issue, go to re-install its driver First download the driver for your WiFi online from another PC, use USB flash to move the files onto your desktop. Open Device Manager, go to Network Adapters, right-click your Wireless device (such as Intel Centrino Ultimate-N 6300 AGN), click “ Remove driver software ” button to uninstall it, and then click “OK”.
Then reboot the system and a wireless icon in your system tray should try to make the reconnection. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.
If you have feedback for TechNet Support, contact [email protected]. I had called Dell service before posting here initially, they had me reboot and press F12 as soon as 'Dell' appeared on the screen, then run a hardware test. It took quite a long time - probably 15 minutes - and came back with 'no hardware issues found' or something like that. The Dell rep then transferred me to a different customer support phone number for software support, they said they could walk me through fixing it for $129.
I hung up with them and then found this web site. I was not able to implement the first response from Arnav because I didn't know how to install the network drivers. And the message the laptop was giving didn't seem like a Winsock Registry issue.
So I called Dell back, talked to a different person, they had be go into Device Manager and delete the wireless card and re-boot. That fixed it.
Similar to what Kate Li recommended. It was a little disappointing to read Kate's request for model info when my post on 15 January 2016 states ' I have a Dell Inspiron 15. Somewhere I think I saw that mine is a 3000 series, but I can't find it again. The Service Tag number is 26V0432, Express Service Code is, and the other numbers on the bottom of the machine are '33308/SDPPI/2014' and '3878'.' That is all the info on the computer. It is now connecting to the network both wired and wirelessly.
Thanks for the replies! I went to the Dell site and found this page with a network driver for download: That page says the driver is for the 3441 and 3541 models. I have a Dell Inspiron 15. Somewhere I think I saw that mine is a 3000 series, but I can't find it again. The Service Tag number is 26V0432, Express Service Code is, and the other numbers on the bottom of the machine are '33308/SDPPI/2014' and '3878'.
Will that driver work for my laptop? I found two different Wifi/Bluetooth drivers on the Dell Driver Download site: Updated 2015: Updated 2014: Your message says to download the latest drivers, but I'm not sure why Dell still has the 2014 version out there if the 2015 version does the same thing.
Like the network driver, the wifi driver web pages list Dell Inspiron 3441, 3442, 3541, 3542. Once I'm certain which drivers are correct, I can download them to a USB on this computer.
What is required to 'install them' on the Dell? Do I just copy them somewhere?
Do I have to uninstall the wifi and network devices through Device Manager? And then reboot? I'm somewhat technically inclined, but don't know much about hardware and drivers and networking.
Will updating the network and wifi drivers resolve the problem Windows Network Troubleshooter says is 'One or more network protocols are missing on this computer'? I'm not clear on how network protocols are installed on a computer.
Thanks for your help! Hi, Please post back the detailed computer model of yours, so that we can help to find the certain one. Also, you can contact Dell support for help to find the right one. If you get “ ” error while the Wi-Fi is not working or with the result of “limited”.
It might be a driver issue. You could try the following tips to fix it. Reinstall the TCP/IP protocol From Start screen, search Command Prompt, select Run as Administrator Type the Command and press the Enter key to execute it: netsh int ip reset Then restart the device to apply all changes. If you get the WiFi issue, go to re-install its driver First download the driver for your WiFi online from another PC, use USB flash to move the files onto your desktop. Open Device Manager, go to Network Adapters, right-click your Wireless device (such as Intel Centrino Ultimate-N 6300 AGN), click “ Remove driver software ” button to uninstall it, and then click “OK”. Then reboot the system and a wireless icon in your system tray should try to make the reconnection. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.
If you have feedback for TechNet Support, contact [email protected]. I had called Dell service before posting here initially, they had me reboot and press F12 as soon as 'Dell' appeared on the screen, then run a hardware test. It took quite a long time - probably 15 minutes - and came back with 'no hardware issues found' or something like that. The Dell rep then transferred me to a different customer support phone number for software support, they said they could walk me through fixing it for $129. I hung up with them and then found this web site.
I was not able to implement the first response from Arnav because I didn't know how to install the network drivers. And the message the laptop was giving didn't seem like a Winsock Registry issue. So I called Dell back, talked to a different person, they had be go into Device Manager and delete the wireless card and re-boot. That fixed it. Similar to what Kate Li recommended.
It was a little disappointing to read Kate's request for model info when my post on 15 January 2016 states ' I have a Dell Inspiron 15. Somewhere I think I saw that mine is a 3000 series, but I can't find it again.
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The Service Tag number is 26V0432, Express Service Code is, and the other numbers on the bottom of the machine are '33308/SDPPI/2014' and '3878'.' That is all the info on the computer.
It is now connecting to the network both wired and wirelessly. Thanks for the replies!
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